Privacy Policy

1. Introduction

Welcome to Owl Calm. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wellness and mental health support application.

By using Owl Calm, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Full name
• Email address
• Account credentials

2.2 Usage Data

We automatically collect certain information when you use our service:

• Mood check-in entries and dates
• Video viewing history and preferences
• Conversation content with our AI counselor
• Activity logs (sign-ins, feature usage)
• Device information and IP address
• Browser type and version

2.3 Sensitive Information

Your conversations with our AI counselor and mood tracking data are considered sensitive health information. We treat this data with the highest level of security and confidentiality.

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Personalizing your experience and recommendations
• Processing voluntary donations (if you choose to donate)
• Tracking your wellness progress and mood patterns
• Improving our AI counselor responses and service quality
• Sending service-related notifications and updates
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with third-party companies to provide cloud hosting and analytics services
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

Important: Your conversation content and mood data are never shared with third parties for marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

7. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, please contact us at privacy@owlcalm.com

8. Children's Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Users

Your information may be transferred to and processed in countries other than your own. By using our service, you consent to the transfer of your information to these locations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@owlcalm.com
Subject: Privacy Policy Inquiry